Trademarks, Copyrights and Restrictions
All material on this site including images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Hello Flowers, its related companies or by other parties that have licensed their material to Hello Flowers.
All information collected by Hello Flowers is solely for the purpose of providing better services to you. Typically, we will obtain personal information from you. This will include contact details and may include sensitive corporate information that is necessary for the delivery of services to you.
Use and Disclosure of Information
Any personal information we obtain is used to help provide an efficient service to you and keep you informed of Hello Flowers activities. Hello Flowers may need to disclose your personal information to other parties, but only when applicable. Our lists are private and are not sold or exchanged with outside entities. Hello Flowers may choose to share the submitted information with our partners for the purpose of helping us to provide our solutions.
We collect certain information from clients for billing and administrative functions. None of the information collected for these functions is provided to any outside party for any reason. We do not collect your credit card information. All credit card transactions via Zalo pay and Paypal measures are in place to protect against loss, alteration, or misuse of data collected. Clients are responsible for ensuring that only they or their authorized designees utilize their accounts. Suspected incidents of unauthorized use of a client account should be reported immediately to us for attention.
We may disclose your information when legally compelled to do so or for the protection of our legal rights.
This site contains links to resources outside https://helloflowers.vn/ web site. Hello Flowers is not responsible for the content of those sites. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact email@example.com
You will provide us information about yourself, your firm or company, and your practices when you register to be a user of our services, register for certain services, or register for email newsletters and alerts.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. If you use our "Email this page" feature to send a copy of that page to someone else, your email address will appear as the sender of the email. Both your email address and the recipient's email address will not be used for any other purpose.
Accuracy of Information
Hello Flowers takes all steps to ensure the information it retains is accurate and up to date. If any information is incorrect, please contact us immediately and we will promptly correct it. All information Hello Flowers holds is protected in a secure environment. Computer database information is protected by firewalls and also requires password access.
We take special care to protect the safety and privacy of children. Our Sites are general audience sites. Consumers making purchases on our Sites must have a valid credit card and be 18 years of age or older. It is the policy of Hello Flowers Online not to collect personal information on any person under the age of 18 and we request that any person under age 18 not submit any personal information via our sites. Our reminder and greeting services are designed not to gather birth dates (with years) or other personal information for children under 13.
Sale, Trade or Rental of Personally Identifiable Information
We only share Personally Identifiable Information with businesses that we believe to be reputable and that can provide you with offers and information that we think will be of interest to you. We do share Personally Identifiable Information with our floral and gift distributors for the purpose of fulfilling and delivering your orders. We may offer free promotional emails and send promotional direct mail for products and/or services offered on any one or more of our Sites or from businesses that we believe are reputable, as a service to our prior customers from any of our Sites.
When making purchases with our network of Hello Flowers web sites the credit card you provide will be submitted for authorization. Processing of the foregoing credit cards follows credit card industry standards.
As always, consumers making purchases must have a valid credit card, be at least 18 years of age or older, and have a good credit standing.
Placing an Order
When you place an order, we require you to provide us with Personal Information. We use this information to give you a customized experience and to process the orders that you place with us.
For your shopping convenience, when you place an order, we automatically establish your own Personal Account where information used in placing such order(including billing address, email address, telephone number(s) and rewards program information) is saved. Your Personal Account is password protected from third parties. You may access your Personal Account by requesting your password from us (go to My Account) and then signing in with that password. Afterward, you may change your password, edit your Personal Information or request a password reminder at any time. Our database stores your billing and delivery information, and will automatically transfer it to the order form each time you place an order so that you do not have to re-enter this information when you sign in at subsequent visits.
The recipient phone number, which you furnish to us when you place an order, is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. To maintain our high quality standards, we will occasionally contact recipients to ensure satisfaction with their gift.
Accessing your details
If we hold information in regards to you or your company to ensure you can access it at any time. This is subject to any exemptions outlined in the Privacy details described above. If for any reason you are not allowed to access to your information, you will be informed of the relevant exemption clause under our policy. If any costs are incurred in relation to information access, Hello Flowers may charge a fee for this service.
Notification of Changes
The information provided within the Hello Flowers website has been prepared solely to assist you in evaluating the many benefits of taking discussions with the company further. The information has been prepared in good faith with care by Hello Flowers.